Exchange/Return

1We have an easy 7-day return/exchange policy, with 100% refund in the case of returns. The return/exchange window starts from the day your package is delivered.

2. We will only accept products that are returned in their original packaging, are unused, unwashed and undamaged with all tags still attached. Otherwise we may not accept the returns and send it back to the you.

3. For all accepted returns, we will refund your money within 7-10 working days or exchange for another available size or product, as you prefer.  

Please follow below steps to raise a request to cancel/exchange/return an item:

1. login to tusokonline.com
2. select 'Account' from top header
3. initiate request to return an item from order list

OR

1. click on order link sent on your email id in Order Confirmation mail
2. login using your credentials
2. initiate request to return an item from order list


In case of any query, email us at hello@tusokonline.com or whatsapp us at 7204136039.